Spokane UX @ Power Pickleball Club

This month, we’re stepping out of the usual meetup format and onto the court — literally.

Power Pickleball Club (PPC) has graciously invited us to use their facility and experience their service firsthand. Whether you're a total beginner or a seasoned player, the club will provide a short orientation on how the game is played, and then open up the courts for us to play, watch, and hang out.

🧠 UX Twist:

Before attending the event, explore Power Pickleball Club’s website and think about the experience from a service design and UX perspective:

• What’s the onboarding like for a first-time visitor?
• How clearly does the site communicate offerings, scheduling, and rules?
• How might their digital touchpoints reflect or support the in-person experience?
• Where does the user journey really begin — on the website, at the front desk, or somewhere else?
• Is the site structure intuitive for both new visitors and returning members?
• Is it clear what’s included in each booking or membership type?

We'll have a short debrief to kick off the event to compare notes — nothing too formal, just some light reflection on the digital and physical experiences.

💡Bonus If you want to flex your skills or create a portfolio piece, consider using a journey map method to outline the customer experience and highlight your research process.

✅ Details:

• Where: Power Pickleball Club,
  2818 N. Sullivan Rd, Suite 130, Spokane Valley, WA 99201
• When: Sunday, April 27, 6:00–9:00 PM
• Cost: FREE for Spokane UX members (thanks Power PBC!)
• RSVP: Today – spots are somewhat limited

🟢 No prior experience necessary.

Just wear comfortable clothes, tennis/sport shoes and come ready to learn something new, both about pickleball and how UX shows up in unexpected places.